Help Center

For easy use (navigation, WhatsApp, social media): ~1GB per day. For moderate use: 1–2GB per day. For video streaming/sharing: more. On the packages page you can choose based on your needs.

Unlimited data browsing for the validity period. Sometimes there is a fair usage policy (speed reduction after a high daily amount), as noted in the package description.

Usually from the moment of first connection to a network abroad (activation), so you can purchase in advance without losing days.

Browsing stops and remaining data doesn't carry over. You can purchase a new package for the same eSIM.

Yes. With most packages, you can perform a "top-up" on the same eSIM from your personal account — without reinstalling and without a new QR code.

Personal area → Your eSIM → "Refill" → Choose a package → Pay. The data is added to your existing eSIM.

It depends on the package. Most packages offer total volume for the entire period; there are also "daily" packages that renew every day. This is specified in the description.

There's no direct upgrade, but you can always perform a recharge or purchase an additional package for the same eSIM.

No. Unused data is not retained after expiration.

Most packages are data-only. For calls, you can use WhatsApp/Internet. Packages with minutes/SMS are marked in the description.

It depends on the package you choose — from 7 days to 30+ days. The number of days is displayed next to each package.

Yes — a separate eSIM for each traveler. You can purchase multiple in one order, and each one gets its own QR code.

The validity is counted in days from the moment of activation, regardless of actual usage — so it's best to activate on the day you start using it.

In your personal area, under the eSIM, your data balance + validity are displayed, updated every two hours.

If you purchased a regional/global package — it will work in all the countries included in it consecutively, without switching eSIM.