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Delivery and Shipping Policy

This page was translated automatically for your convenience. The original is the Hebrew version: Hebrew version.

nRed markets a digital product only — eSIM cards. There is no physical product shipment and no shipping fees whatsoever.

Delivery Method

Immediately after payment confirmation, the eSIM is sent automatically to the email address you provided in your order, and includes: a QR code for installation, an activation code (LPA), and detailed instructions. The eSIM is also available at any time in your personal account on the website.

Delivery Time

Delivery is instant — typically within minutes of payment. During exceptional peak hours, there may be a short delay of up to an hour.

Shipping Cost

No cost. Since the product is digital and sent via email, there are no shipping fees.

Didn't receive your eSIM?

Check your "Spam" / "Promotions" folder in your email inbox. If the eSIM hasn't arrived within an hour — contact us by phone, email, or WhatsApp and we'll resend it immediately.

Activation and Use

Installation is done by scanning the QR code. We recommend installing the eSIM on the day you travel abroad. Detailed installation guides are available on our guides page.

Cancellation and Refunds

Cancellation and refund policy details are available on our refund policy page.

Business Details and Contact

  • Business Name: nRed · Exempt Business
  • Mailing Address: P.O. Box 3072, Beersheba
  • Phone / WhatsApp: 050-9665513
  • Email: nred@nred.co.il